Contact Us

Have a question about our dog paw wax melts? We'd love to hear from you! Our team is here to help with orders, product questions, or just to chat about dogs and great scents.

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Email Us

For fastest response, email us directly:

3dwaxworks@gmail.com

Response time: Within 24 hours

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Location

Hand-poured with love in:

Corona, California

Local pickup available by appointment

Business Hours

Day Hours (PST) Email Response
Monday - Friday 9:00 AM - 6:00 PM Same day response
Saturday 10:00 AM - 4:00 PM Same day response
Sunday Closed Next business day

We typically respond within 24 hours!

During busy seasons (holidays), response times may extend to 48 hours. We appreciate your patience and promise to get back to you as soon as possible.

Frequently Asked Questions

How long do the wax melts last?
Each paw or bone shaped melt provides 8-12 hours of beautiful fragrance, depending on your warmer and room size.
Are your wax melts safe around pets?
Yes! Our soy wax melts are made with pet-safe ingredients. However, always keep wax warmers out of reach of curious paws and supervise pets around any open flames or hot surfaces.
Can I mix different scents?
Absolutely! Many customers love creating custom scent combinations. We recommend starting with complementary scents like Citrus Agave + Blue Hawaiian for a tropical blend.
Do you offer custom scents or bulk orders?
We'd love to discuss custom orders! Email us with your ideas, quantity needed, and timeline. We can often accommodate special requests for events, gifts, or business needs.
What type of wax warmer should I use?
Our wax melts work with any standard electric or tea light wax warmer. For best results, we recommend electric warmers with temperature control for consistent fragrance release.

Order Support

Need help with an existing order? Please include your order number in your email for fastest assistance. We can help with:

  • Order tracking and delivery questions
  • Returns and exchanges
  • Product recommendations
  • Damaged or missing items
  • Bulk or custom order inquiries

Connect With Us

Follow our journey and see behind-the-scenes content of Bri and Lily supervising our wax making process! Links to social media accounts coming soon.

Love our products? We'd be thrilled if you shared photos of your 3D Wax Works melts in action! Tag us when we launch our social media accounts.

Thank you for choosing 3D Wax Works. We're excited to help you find the perfect scents for your home!